Privacy Policy

Effective Date: Jan 21, 2026

Agora Health Concierge (“Agora Health,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit https://www.agorahealthconcierge.com, contact us, or use our services.

Information We Collect

We may collect the following types of information:

Personal Information

When you submit a form, inquire about membership, schedule a call, enroll in a plan, or contact us, we may collect:

  • Name

  • Phone number

  • Email address

  • Billing information (if applicable)

  • Information related to your health, wellness goals, lifestyle habits, and coaching needs

  • Details related to diagnostics, lab testing, and service coordination (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This information is used for website functionality, analytics, and security.

How We Use Your Information

We use your information to:

  • Respond to membership inquiries and requests for information

  • Schedule and confirm consultations or coaching sessions

  • Provide concierge health services, support, and program coordination

  • Share relevant program updates, reminders, and follow-up communications

  • Coordinate diagnostics, lab testing, or health performance tracking (when applicable)

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

SMS Communications

Agora Health Concierge uses SMS messaging and/or messaging platforms (including text message and WhatsApp communications) to communicate with customers regarding membership inquiries, consultations, program coordination, coaching reminders, service updates, and follow-up communications.

SMS Consent

Customers opt in to receive text messages by:

  • Submitting their phone number through contact forms, consultation requests, or membership inquiry forms on https://www.agorahealthconcierge.com, and

  • Explicitly agreeing to receive SMS messages by checking an opt-in consent box (where applicable).

Message frequency may vary. Message and data rates may apply.

Opt-Out & Help

You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP.

We do not send SMS messages without consent, and we do not share phone numbers with third parties for marketing purposes.

How We Share Information

We do not sell your personal information.

We may share information only when necessary:

  • With trusted service providers who assist in operating our business (such as scheduling, communications, analytics, program administration, diagnostics coordination, or payment processing)

  • To comply with legal obligations or respond to lawful requests

  • To protect the rights, safety, or property of Agora Health, our customers, or others

All partners are required to protect your information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies & Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings, though some features of the site may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Your Choices

You may:

  • Request access to or correction of your personal information

  • Opt out of SMS communications by replying STOP

  • Contact us with questions regarding your data

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Agora Health Concierge
Website:https://www.agorahealthconcierge.com
Email: gs@agorahealthconcierge.com